FACILITIES MANAGER – PRIVATE RESIDENCES POSTING DESCRIPTION
Located outside Denver, Colorado
The newly created position of Facilities Manager is responsible for maintaining the residential portfolio of a private family with primary residences in the Denver, CO area as well as vacation residences. This position by design is a very hands-on role. While it is expected that additional direct reports, as identified by the Facilities Manager, will join the team, this position will remain intimately involved in the day-to-day maintenance of the properties. It is envisioned that this individual will be responsible for identifying, prioritizing and overseeing all building operations, maintenance, safety and security systems, landscaping, irrigation as well as the management of regular contract maintenance performed by third-party vendors. The Facilities Manager must be willing and able to perform hands-on repairs, conduct in-depth inspections and audits of all equipment, plant & building systems and develop routine maintenance checklists, budgets, and logs. The Facilities Manager will be responsible for developing and implementing a Facility Maintenance Master Plan to address deferred maintenance and necessary capital improvement projects.
This position will initially report directly to the family and will work closely with the Household Services Manager to deliver superior service, preservation, and enhancement of the family’s assets. The Facilities Manager must be capable of integrating seamlessly within an evolving family and comfortable working closely within a private home setting, with shifting priorities. The successful candidate will be confident exercising their initiative and will demonstrate a well-honed sense of intuition and the ability to anticipate contingencies in a common sense fashion. It is foreseen that this position will manage several direct reports and numerous vendors and contractors. This new role is ideally suited for a mid-career professional coming from the private service, high-end hospitality, yachting or private resort/club environments and should be comfortable in family-facing interactions.
Travel in support of facilities requirements at other family-owned properties will be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key responsibilities include:
• Creation of annual maintenance budgets and long-range capital improvement plans in conjunction with the Family Office team.
• Creation of daily, weekly, monthly, and quarterly punch lists and maintenance schedules.
• Coordination with building and landscaping contractors, architects, designers, engineers, and other consultants or sub-contractors as may be required.
• Identify long-term professional property management resources for remote properties. Initiate and monitor work orders for maintenance staff. In partnership with the Household Services Manager, develop and implement process improvement strategies for tracking and completing work orders.
• Maintain property files and records, including all past, current and future equipment and maintenance documents (e.g., As-Built drawings, executed contracts, O & M Manuals, warranties, project schedules and specifications, budget documents, bids, etc.)
• Create and manage safety plans for the building and the residents including, but not limited to, fire protection, emergency plans, and safety plans.
• Ensure flawless delivery of all services and systems by participating in and encouraging cross-group collaboration.
• Communicate clearly and consistently with all property staff and off-site partners.
• Institute weekly/monthly reporting protocols to keep the family and Household Services Manager fully apprised of the status of all properties.
EDUCATION AND WORKING STYLE
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully:
Education & Experience:
o Associate degree (A.A.) from an accredited institution and five plus years relevant experience or the equivalent combination of education and experience.
o At least 5 or more years of facilities and mechanical systems management, preferably in a private residential setting. Ranch and/or farm experience a plus, including experience with diverse regional environmental land use methodologies including hay production, cattle grazing, etc.
o Demonstrated experience in maintaining the confidentiality, safety, security, and privacy of a private employer.
o Five plus years managing direct reports within a high service, action-oriented environment with high levels of accountability.
o Significant experience with complex mechanical systems including electrical, lighting control, generators, elevator, UPS systems, plumbing, fire sprinkler, and HVAC.
o Experience working with MS Office is necessary, including Outlook, Word, and Excel. MS Project experience is desired.
o Experience with project management methodologies including project experience in scoping and budgeting capital improvement projects. Contract negotiation skills and ability to oversee large groups of vendors including architects, builders, engineers, consultants, and interior & landscape designers is desired.
o Excellent written and verbal skills – fluent in the English language. Familiarity with Spanish a plus.
o Need a creative, conscientious problem solver who spends the family’s money like it’s their own.
o Demonstrate poise, grace, diplomacy and the utmost professionalism in representing the family to vendors and service providers.
o Must be a discreet individual with the ability to work independently as a project leader and as a team member. The successful candidate will be a “self-starter” who can relate well with others in an organized, efficient manner and with a high level of accuracy, attention to detail, and follow-through.
o Must be a critical thinker with the ability to exercise judgment, set priorities and cope with competing demands. Excellent time-management and general organization skills.
o Ability to work closely with family members, employees, vendors and design and construction professionals to promote a productive congenial environment.
o Ability to accommodate a non-traditional work schedule and remain flexible to meet the family’s needs.
o Possess a hands-on, “No job too big or too small” attitude and have a strong moral compass and sense of personal integrity.
o Unwavering ability to tackle difficult or challenging issues openly, with tact and candor.
SALARY & BENEFITS
This role will offer a competitive compensation and incentive plan; 100% Employer paid medical insurance and 401k; (15) days of paid time off, vacation scheduling with family approval.
Candidates must successfully complete both Federal and State background checks. Candidates will also complete a background investigation, employer-provided on-line assessment and drug screen.
Local candidates preferred but relocation considered for the right candidate.
For immediate consideration, please email your updated resume in Word (not PDF) to email@example.com including reason for leaving in italics under the last bullet of each job.