Job: Executive Housekeeper (ID# 19765), Toronto, Ontario

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General Information

Job title:
Executive Housekeeper (ID# 19765)
Job location:
Toronto, Ontario  M5H 1J9 Canada
Requisition code:
Date posted:
Job type:
Job Category:
Executive Housekeeper

Job Description

The Executive Housekeeper is a key element in a team of service professionals, providing very personal, detailed and seamless service to the Principals and guests in a formal Forest Hill home. The role requires acute attention to detail to maintain exceptional standards of service, and the ability to anticipate Principal’s and guest’s needs.

Primary Responsibilities:
• Reporting to the House Manager, the Executive Housekeeper works in a team with other housekeeping staff responsible for housekeeping, laundry, deep cleaning and related duties, ensuring the high standards of the formal home are maintained
• This is a hands-on role; must be capable of assisting as needed in any role
• Maintain knowledge of social etiquette and formal service
• Receive and announce guests, greet and attend to household guests
• Strong administrative skills and knowledge
• Update and maintain household standards and service manuals
• Ability to organize projects, see the bigger picture in the residence
• Liaise with the employer’s private office staff as required
• Provide valet service; packing/unpacking and preparation for travelling
• Provide personal care to Principals and guests
• Assist with social events at the home
• Provide breakfast, lunch, and/or dinner service, including formal table setting, food and beverage service
• Perform other services as requested, such as cooking and preparing meals on the Chef’s day off; mix and serve cocktails, wine, and other beverages
• Care and maintenance of fine china, crystal and silver
• Answer phone and deliver messages
• Maintain a knowledge of the security systems
• Travel and work in Muskoka alternating 2 weeks at a time with other staff members during the summer months

Job Requirements

• Minimum 5 years experience in private household service and directly related prior experience or other hospitality industry experience
• Flexibility required with regards to scheduling in response to the needs of the family who are in residence 5-6 months of the year; longer work hours when the family is in residence is balanced by shorter hours when the family is away
• Strong management skills, but also able to be hands-on
• This is a live-out position
• Experienced with formal and semi-formal beverage and table service
• Cooking experience an asset
• Physically able to walk, climb stairs and stand for extended periods; able to lift 30- 50 lbs
• Driven, energetic, has stamina to get through the longer days
• Minimum high school diploma; a college diploma in hospitality or related field an asset
• Must be legally entitled to work in Canada
(Job number: 3828710)
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